EVART \u2014 There\u2019s always room for improvement. Members of the Evart Local Development Finance Authority and Downtown Development Authority boards are quick to recognize that no matter what level of service a local business is offering, there is always room for improvement. The LDFA and DDA want to help. The two boards will be sponsoring customer training workshops aimed at helping local businesses improve their connection with customers walking through the front door. \u201cWe hope to help businesses create a more positive customer service image in order to better promote local businesses and generate better customer return numbers,\u201d noted LDFA director Melora Theunick. \u201cA lot of what will be discussed in these workshops is common sense people skills \u2014 with a focus on small business\/customer relations. \u201cWe just want to help our local businesses do what they do today even better in the future. \u201cWe can all learn to be a little better and more successful at what we do \u2014 especially with regard to how we deal with others.\u201d Facilitating the workshop sessions will be area resident Al Weinberg, of Frontline Specialist Resource, (www. frontlinespecialist.com) At this stage, Weinberg will be working with interested businesses on a location-specific basis. \u201cThese are two-hour sessions, and the LDFA is willing to pick up half of the total expense to any business in the district for such a workshop opportunity,\u201d continued Theunick. \u201cTimes for sessions can be set up to fit each business on an individual basis. \u201cWe also can help with meeting space for those businesses that may not have a good place to sit down and work through the program. \u201cThis is an improvement skills program that can be individualized for any local businesses needs. \u201cWe\u2019re excited at the potential this program has for our area.\u201d There are still details and wrinkles to be ironed out in the program, but for more information interested businesses can contact Theunick at the LDFA office \u2014 (231) 734-6119.