Pattie Drug pharmacy under new ownership
REED CITY — After 37 years of family ownership, Pattie Drug pharmacy in Reed City has switched hands.
On August 1, the store was sold to Hometown Pharmacy, a company which owns and operates 27 other pharmacies in Michigan.
“We are always actively seeking different aquisitions within Michigan and the (Reed City) location seemed to fit well into the Hometown Pharmacy family,” said Anna Rider, vice president of Hometown Pharmacy. “They tend to be located in smaller communties, making sure customer service is the No. 1 priority.”
The Pattie family has operated pharmacies in Michigan for more than a century. D.D. Pattie, who started Pattie Drug, graduated from Ferris State University’s College of Pharmacy in 1900. He first started a Pattie Drug store in Roscommon in 1904 and later opened stores in North Carolina and a store in Baldwin.
Pattie’s grandson, David Trucks, opened the Reed City pharmacy in 1975 and also operated the store in Baldwin for a few years before his sister took it over.
With no family members left to take over the Reed City pharmacy, Trucks said selling the store was his best option to ensure its survival. When Hometown Pharmacy approached Trucks about purchasing the pharmacy, he agreed to sell the pharmacy and retire.
“They have quite a few stores and their model is to operate in downtown areas,” Trucks said. “I was looking for someone who could continue to operate this pharmacy in this location.”
Hometown Pharmacy will keep the Pattie Drug name and many of the same employees, Rider said, but customers will see small changes in the store under the new leadership.
The pharmacy hours also may soon be extended to 7 p.m. during the week and 5 p.m. on Saturdays to comply with Hometown Pharmacy standards.
Along with increasing its hours, the store will expand its merchandise to include a more extensive line of gift items and additional light durable medical equipment. A punch card program also will be implemented, offering customers the opportunity to gain punches for prescription purchases which can be redeemed on merchandise in the rest of the store, Rider said.
Customers also will see pharmacy employees from other Hometown Pharmacy locations working at Pattie Drug to help transition the store during the hiring of a permanent pharmacy technician.
Hometown pharmacy’s other locations in Michigan include pharmacies in Big Rapids, Monroe, Hart and Saginaw, each with customer service as their No. 1 priority. The motto will be the same for the Reed City pharmacy, Rider said.
“We’re excited and we look forward to serving the community there in Reed City,” Rider said. “We hope (current customers) will continue to use Pattie Drug.”
With the recent installation of a drive-thru pharmacy pick-up window and the new Hometown Pharmacy leadership, Trucks is confident the pharmacy will continue to thrive in downtown Reed City. He plans to live part-time in Michigan and Florida working odd jobs in his free time.
“It’s good for the town,” Trucks said. “I think (Hometown Pharmacy) should do fine. They have a lot of expertise.”