Lit to begin delivery service
Recreational marijuana to be made available from comfort of home
EVART -- Local marijuana users soon may not need to leave the comfort of their own homes to buy pot, as Lit Provisioning Center recently announced it would offer home delivery service.
Lit, which is owned by Lume Cannabis Company, is currently the lone recreational marijuana business in northwest Michigan. The store opened in December.
The proposed delivery area will cover Cadillac to Big Rapids along U.S. 131, Avondale to Evart, and east toward Barryton, accommodating around 100,000 customers, Lume Cannabis Company delivery manager Broch Grady said.
"We are focusing on geographic areas we can quickly and reliably get to, based on local market regions," Grady said. "Lit Provisioning Center will be the primary retailer for this area."
Drivers will be limited to 10 stops on a route, then will have to return to the store, restock, and go out again, so delivery areas will be based on store locations, Lume president and COO Doug Hellyar said.
"We are super excited about being able to offer this service to our customers," Grady said. "We are anxious to get this up and running and hope to be ready to launch phase one of our delivery service by the end of January."
Grady said often customers with physical limitations find it difficult to get to their store, while others are just not comfortable being inside the shop.
"We want to provide a full-spectrum of services to our customers, including providing quality products delivered to their door," Grady said. "This will help eliminate the stigma of going to a store to make a purchase and will eliminate issues with mobility and transportation."
Customers interested in receiving delivery service will be required to sign up online and complete a customer profile which includes their name, address, email address and phone number.
They must then upload a copy of a legal identification card.
Ordering products will be much the same as any other online order, Grady said. Customers will log into their patient profile, which will show where they are located, and which store is closest for delivery. They will choose the desired products and put them in the cart. They will need to confirm their ID and address, and then place the order.
"We will use ID verification technology to verify the ID is not fraudulent," Grady said. "In addition, a real person will verify the ID at the time of the order, and the delivery driver will visually check the ID at the time of delivery to verify that the person receiving the order is the same person that placed the order."
Grady said there will be a minimum order required for delivery, but that has not been determined yet.
Since the typical purchase is around $100 to $125, that would likely be the minimum.
In addition, any fee for delivery would be minimal, he said, because the purpose is to provide a service to the customers.
According to Grady, the delivery vehicles are on hand and will be retrofitted with state-required security features, which will take about one week to install.
Security will include two GPS systems - one hardwired into the vehicle for real-time tracking, which will monitor where the vehicle is at all times, and a second GPS that will follow the driver, Grady said.
In addition, each vehicle will be installed with a camera system to provide 24-hour monitoring in and around the vehicle at all times, and monitor the driver while handling the product, he said.
Lume is currently interviewing for drivers, and training will take place in mid-January.
Lume Cannabis Company, which owns Lit, plans to open an additional 20 stores across the state by the end of 2020. Each location where they are licensed to deliver will have a delivery hub, Hellyar said.