Business offers health care on personal level

REED CITY — Residents in need of medical equipment to help make their everyday lives a little easier have an option away from the doctor’s office.

CareLinc’s Reed City location offers a variety of items, including orthopedic shoes, splints and braces, wheelchairs, bathroom safety items, arthritic care items, blood sugar monitors, mattress pads and more. The business also has locations in Big Rapids and Cadillac.

Although CareLinc employees see mostly senior citizens, they are able to assist customers of all ages.

CareLinc Branch Manager David May sat down with the Herald Review to discuss a number of aspects about the business and what it provides.

HERALD REVIEW: Give a brief explanation about the business.

DAVID MAY: We provide durable medical equipment to anyone that needs it.

How was the business established?

MAY: We started 15 years ago. Our owner branched off from another company and started his own.

What sets CareLinc apart from other similar businesses?

MAY: The way we treat our customers. Our customers always come first and we tend to not care about making money as much as helping the customer.

What are the types of issues or trends is the business seeing more of?

MAY: With the time of the year, right now nebulizers are taking off. People get sick during winter time. In the medical field, it pretty much depends on the season. In the summer you can count on the sprains and broken legs and things. In the winter, people get sick, get pneumonia.

How do you give back to the community?

MAY: We donate things all of the time and we support the Reed City High School football team. We’re there for everyone in the community.

What is the best part about working in this type of business?

MAY: The best part of CareLinc is helping the customers all day. If we cannot help a customer, we will find someone who can. That’s part of taking the best care of them. If I can’t help them, they don’t walk out of here with a “no.” They walk out of here with a “this guy can’t help me, but he gave me a phone number of someone who can.”

Why are the items you carry so important for people to have access to?

MAY: As they get older, they’re not as mobile as they used to be. Somebody older isn’t as steady in the shower and might need a chair, grab bar or something else to help steady themselves so they don’t fall. With the wheelchair, it’s customizable and we have different sizes based on a person’s height and weight. The backs can recline or they can sit straight up.

Taking Care of Business:

Name: CareLinc Medical Equipment and Supply

Established: 1998

Employees: 5

Hours: 8 a.m. to 5 p.m. Monday through Friday

Address: 124 W. Upton Ave. in Reed City

Phone: (231) 832-4565